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Dear Atlantis Subscriptions Customer: We're conducting a survey to find out how well we're meeting your needs. We're asking for your response to 10 questions and hope you'll take a few minutes to take this survey. Thank you for your time and candor. Sincerely, Atlantis Subscriptions
 
 
How did you first hear about Atlantis Subscriptions?
 
Direct Mail Catalog
 
Visited our web site
 
Through a friend/colleague
 
Previous librarian was a subscriber
 
Other
    
 
 
 
How long have you been receiving Atlantis Subscriptions selections?
 
Less than 1 year
 
1 year to less than 3 years
 
3 years to less than 5 years
 
5 years to less than 10 years
 
10 years or more
 
 
 
Do you have any trouble accessing our MARC download site?
 
Yes
 
No
 
 
 
How would you rate your overall level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How do we rate on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Overall quality of book selection
Quality of MARC records
Quality of printed cataloging materials
Information on our web site
Understanding of customers' needs
 
 
 
How do we rate in comparison to other companies that offer the same services?
 
Much higher
 
Somewhat higher
 
Same
 
Somewhat lower
 
Much lower
 
Don't know
 
 
 
How likely are you to continue using our services?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Have you ever recommended us to others?
 
No, never recommended
 
Have recommended once or twice
 
Have recommended several times
 
 
 
Do you have any suggestions for improvement?
   
 
 
If you'd like us to contact you, please provide the following information.
First Name : 
Last Name : 
Email Address : 
 
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