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Thank you for taking time to participate in Lakes Precision Customer Survey. Your comments provide valuable feedback for our company. It allows us to address concerns and helps focus on improving customer satisfaction.
blades@lakesprecision.com
 
 
How long have you used our [PRODUCTS/SERVICES]?
 
Less than 6 months
 
6 months to less than 1 year
 
1 year to less than 3 years
 
3 years to less than 5 years
 
5 years or more
 
 
 
Which of our [PRODUCTS/SERVICES] do you use? Select all that apply.
 
{Cut/Strip Blades}
 
{Crimp Tooling}
 
{Application Engineering}
 
{Sub-Contract Manufacturing)
 
{Coating Services}
 
Other
    

 
 
 
How frequently do you purchase from us?
 
Every day
 
Every week
 
Every 2 - 3 weeks
 
Every month
 
Every 2 - 3 months
 
Every 4 - 6 months
 
Once or twice a year
 
 
 
How would you rate your level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How much do you rate us on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Customer service
Professionalism
Quality of {PRODUCTS/SERVICES}
Understanding customers' needs
Sales staff
Price
 
 
Comment:
   
 
 
 
How likely are you to continue doing business with us?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How likely is it that you would recommend our [PRODUCTS/SERVICES] to a friend or colleague?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Do you have any suggestions for improving our [PRODUCTS/SERVICES]?
   
 
 
 
Which of the following categories best describes the industry you work in?
 
Automotive
 
Aeronautical
 
Dealer/Resell
 
Electrical Equipment
 
Electronics
 
Home Appliance
 
Lighting
 
Machine Tools
 
Motorcycle/ATV
 
Power Tools
 
Recreational
 
White Goods
 
Sub-Contract MFG
 
Other
    
 
Please contact us at blades@lakesprecision.com we would appreciate the opportunity to further dicuss your comments
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