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Technical Documentation:
How satisfied are you:
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
N/A
with the appropriateness of the documentation to your needs?
with the quality of the documentation delivered with your system?
with the accuracy of the documentation delivered?
with the usability of the documentation provided?
overall with the documentation provided?
Please tell us what [COMPANY] should do to improve the quality of the documentation delivered with the platform?
[COMPANY] understands the service needs of my organization.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Overall, how satisfied are you with the amount of communication between you/your organization and [COMPANY]?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Overall, the quality of service of [COMPANY] sales department is
Excellent
Very good
Good
Fair
Poor
Overall, the value of [COMPANY] services compared with the price paid is
Excellent
Very Good
Good
Fair
Poor
Would you recommend [COMPANY] services to colleagues or contacts within your industry?
Yes
No
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