This survey is to help Action Sports improve our service and facilities to you the customer. Please be brutally honest in all your answers and we will do all in our power to provide you with world class facilities and service.
Please note that all infomation is confidential.
Please indicate what sport you play.
Would you be interested in playing one of our other sports?
Please rate our facilities.
Is there adequate parking at the arena?
Are the outside security lights adequate?
Is there and access control or security guards?
Are there enough dustbins throughout the arena?
Is there sufficient seating in the arena?
Is there sufficient seating in the bar?
Is there always money in the ATM?
Are the toilets clean and hygienic?
The standard of the playing area
The standard of the nets
The standard of the score boards
The standard of our kitchen(if we have one)
If you indicated that our facilities were unsatisfactory please feel free to describe what happened?
Please Rate our arena staff
The efficiency of the night manager
The efficiency of the office staff
Did the night manager introduce himself or greet your team?
Was the kiosk person friendly and have the correct information on hand?
Were you provided with an receipt/game token for your game?
Was the bar staff friendly and efficient?
Does the Bar staff know what you drink?
Were all our staff in uniform?
If you indicated that you were unhappy with any of our staff please feel free to describe what happened?
Please rate our umpires and referees
Do the umpires / referees know the rules?
Are the umpires / referees always in uniform ?
Do the umpires / referees explain the rules to you if you are unclear?
Are the umpires and referees friendly and polite?
Are the umpires / referees an asset to our arena
If you indicated that you were unhappy with our umpires / referees please feel free to describe what happened or make a suggestion?
Does your arena have a website?
Did you know that by playing in a team you already have a homepage for your team?
Did you know that you can manage your team from our website via email or sms?
Did you know that this service is absolutely free?
Do you receive email reminders for all your games?
Do you visit our website to get your fixtures and results?
Are all your team members loaded on your teams home page?
Would you like someone to contact you to help you set up your homepage?
Was your side graded in the correct league?
Do you receive an umpires assessment form after the game?
Are there notice boards and are they updated?
Would you suggest our venue to your company for a teambuilding or social event?
Do you feel Action Sports is value for your money?
Have you heard about Superleague and IPTs?
Would you like to play superleague or IPTs?
Would you like to be a selector/coach/manager of a Superleague or IPT team?
Does your arena go out of its way to ensure that grand finals day is extra special and fun?
What entertainment would you prefer in the bar?
One man band
Sport on TV
For any general comments add them below or If you would like someone to contact you to discuss this survey please fill in your name email address or telephone number below?
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