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Putting Customer Feedback to Work

We’ve talked a lot about getting customer feedback and why it’s important. We have a variety of tools available to help you get started: survey templates for various industries, a few blog posts about the topic, and our software to put it all together. Once you get a feedback program going, though, what next? Recently, research results were released by Software Advice for the hospitality industry about how to best collect guest feedback. The major findings included: Guests expressed a preference for online or paper surveys. Guests would be more likely to complete a survey either during check-out or within

By Zontziry Johnson. Posted on Aug 26, 2014. No Comments

On the blog

Putting Customer Feedback to Work

We’ve talked a lot about getting customer feedback and why it’s important. We have a variety of tools available to help you get started: survey templates for various industries, a few blog posts about the topic, and our software to put it all together. Once you get a feedback program going, though, what next? Recently, research results were released by Software Advice for the hospitality industry about how to best collect guest feedback. The major findings included: Guests expressed a preference for online or paper surveys. Guests would be more likely to complete a survey either during check-out or within

By Zontziry Johnson. Posted on Aug 26, 2014. No Comments

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