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Hello: You are invited to participate in our survey The shift of traditional trade to E-commerce- LAUNCHING AND STABILIZING E-COMMERCE STRATEGIES (PERSONAL CARE APPLIANCES PANASONIC INDIA)
In this survey, approximatel 150 people will be asked to complete a survey that asks questions about E-Commerce. It will take approximately minutes to complete the questionnaire. Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below. Thank you very much for your time and support. 
 
 
Contact Information
Name : 
Age : 
Phone : 
Email Address : 
 
 
 
Gender
 
male
 
female
 
 
 
what do you prefer?
 
E-commerce / online buying
 
brick and mortar/ Traditional buying
 
 
 
How much do you spend approximately on online buying? (per month)
 
0-2000
 
2000-5000
 
5000-10000
 
10000-20000
 
20000-50000
 
50000 and above
 
 
 
how often do you buy online?
 
Daily
 
once a week
 
Twice a week
 
Once a month
 
Twice a month
 
Once a year
 
Never
 
 
 
Do you personally make influence or participate in any purchase on the internet in the past 6 months?
 
yes
 
no
 
 
 
Do you agree that application of e-commerce has has increased over the year in India
 
yes
 
no
 
Do not know
 
 
 
How often do you buy online?
 
Daily
 
Once a week
 
Twice a week
 
Once a month
 
Twice a month
 
Once a year
 
Never
 
 
 
Which of the following customer service feature you prefer online?
Please rank (1-4) the following in order of most prefered to least prefered.
Phone support
email support
knowledge base (FAQ)
Live chat