Abbyson ~ HomeDirectUSA Delivery Questionnaire

* Were you contacted for scheduling in a timely and professional manner?

Yes

No

* Please tell us why you choose 'No':

* Did you receive a courtesy call 30 minutes prior to your delivery?

Yes

No

* Please tell us why you choose 'No':

* Were your items delivered within the pre-scheduled timeframe?

Yes

No

* Please tell us why you choose 'No':

* Did the delivery crew place your furniture in the location of your choice, complete assembly and remove the packing material?

Yes

No

* Please tell us why you choose 'No':

* Was the delivery completed in a timely and professional manner?

Yes

No

* Please tell us why you choose 'No':

* Were you satisfied with the condition of the items you received?

Yes

No

* Please tell us why you choose 'No':

* Did you receive a copy of the proof of delivery?

Yes

No

* Please tell us why you choose 'No':

* Would you rate your delivery experience as excellent?

Yes

No

* Please tell us why you choose 'No':

* Did the delivery team “Congratulate” you on your purchase with Abbyson Living before leaving?

Yes

No

* Please tell us why you choose 'No':