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Welcome to the SRC - Aetna Account Discovery Questionnaire.

This questionnaire should take only about 5 - 10 minutes to complete. Please note, you have the option to save and complete at a later time. If you have any questions or need assistance, please contact Alexis Jarrett at (803)333-1794.

Thank you for choosing SRC - Aetna, we appreciate your business!
 
 
 
* What is the name of your company?
   
 
 
 
* Please provide your email address.
   
 
 
 
* What is the current number of eligible employees?
   
 
 
 
What is the average age of eligible employees?
   
 
 
 
What is the average wage?
   
 
 
 
* Are there eligibility classifications?
 
Yes
 
No
 
Not sure
 
 
 
* Is there an existing relationship with SRC - Aetna and your company?
 
Yes
 
No
 
 
 
* How many site locations are there?
 
1
 
More than 1
 
 
 
* Is your business in the employment placement, or staffing industries?
 
Yes
 
No
 
 
 
* Please tell us the name of the SRC - Aetna Sales Representative you have been working with.
 
 
 
* Please tell us the name of your SRC - Aetna Account Manager.
 
 
 
What is your six-digit group number?
   
 
 
 
How are your new employees oriented to your benefits program? (Check all that apply.)
 
General HR Orientation Meeting
 
Intranet Website
 
Paper Packet
 
Benefits Enrollment Meeting
 
PowerPoint Presentation
 
Benefits Video
 
Other
 

 
 
 
* What role do benefits play in your employee recruiting and selection process?
 
Very Important
 
Significant
 
Moderate
 
None
 
 
 
* How often can you provide eligibility lists for new employees?
 
Weekly
 
Monthly
 
Annually
 
Not at all
 
Other
 

 
 
 
What are your most common methods for communicating with your employees?
 
Paper-based information through inter-office mail
 
Paper-based information through US mail
 
E-mail
 
Intranet Site
 
Employee Meetings
 
Bulletin Boards
 
Audio/Visual Presentations
 
Other
 

 
 
 
How do you communicate with and train your managers on new programs?
 
Paper-based information through inter-office mail
 
Paper-based information through US mail
 
E-mail
 
Intranet Site/Web-based Training Tools
 
Manager Meetings
 
Audio/Visual Presentations
 
Other
 

 
 
 
Who communicates your annual benefits plan options to employees?
 
Internal Staff
 
Benefits Enrollment Firm
 
Brokers/Carriers
 
Other
 

 
 
 
* If your employees receive paper paychecks/stubs, are other communications ever included in the same envelope?
 
Yes
 
No
 
Not sure
 
 
 
* Do you offer any voluntary/individual insurance products in addition to your group products?
 
Yes
 
No
 
 
 
How are the voluntary/individual insurance products enrolled?
 
Online Enrollment
 
Interactive Voice Response (IVR)
 
Paper Enrollment Packets
 
Group Enrollment Meetings
 
One-on-One enrollment meetings with a professional enroller
 
Other
 

 
 
 
How do you communicate with employees at remote locations?
 
Paper Mailings
 
E-mail
 
Online Virtual Meetings
 
Intranet
 
On-site Employee Meetings
 
Recorded Audio/Visual Presentations
 
"Live" Business Television Broadcasts
 
Other
 

 
 
 
* What types of contact information for your remote site managers can you share with us?
 
Mail Address
 
E-mail Address
 
Phone Number
 
All contact information

 
 
 
Why do employees choose your company versus other staffing companies?
 
Better pay
 
Better benefits
 
Better job placement
 
Not sure
 
Other
 

 
 
 
What is the average length of time between contracting and placing a new employee on a job assignment?
 
2-3 weeks
 
1-2 months
 
More than a month
 
Other
 
 
 
 
How do you communicate with employees after they have been assigned to a client location?
 
Paper-based information through US mail
 
E-mail
 
Intranet Site
 
Virtual Meetings
 
Audio/Visual Presentations
 
Other
 

 
 
How often do you physically see employees after they have been assigned to a client location?
 
Frequently
 
Rarely
 
Never
 
Please provide the Site Manager contact information.
First Name : 
Last Name : 
Address 1 : 
Address 2 : 
City : 
State : 
Zip : 
Phone : 
Email Address : 
 
 
 
Is there anything else you would like to tell us about your business that would help us to better serve the needs of you, and your employees?
 
Yes
 
No
 
Please contact [email protected] if you have any questions regarding this survey.
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