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Thank you in advance for taking the time to provide your feedback. You must complete the survey 100% in order to be automatically entered to win an iPod touch.
Please answer all questions in this survey based upon the person Learning Ally was for, and choose one answer per question that best applies, unless otherwise noted. |
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* What is the primary reason of how you came to consider audiobooks? |
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Why did you decide to try audiobooks? Rate each potential reason on how important it was to your decision.
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Evaluate what features mattered most to you in selecting an audiobook service. Rate each feature on how important it was to your decision.
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* What led you to choose Learning Ally as an audiobook provider? Check all that apply. |
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* What was the primary reason you chose Learning Ally as an audiobook provider? Choose one. |
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* Approximately how many books a year did you listen to while you were a member? |
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* What was the main reason why you never tried our audiobooks? |
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What types of audiobooks did you listen to during your membership?
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How often did you listen to the following types of audiobooks?
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Based on the importance of certain audiobook listening features, did Learning Ally meet these expectations?
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Reflecting back, how much do you feel Learning Ally helped in achieving the following objectives?
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Based on the importance of certain overall audiobook features, did Learning Ally meet expectations?
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* Rate your satisfaction with Learning Ally’s Member Services department. |
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* Rate your satisfaction overall with Learning Ally. |
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* Do you feel you benefited from having been a Learning Ally member? |
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* How would you characterize your reading progress in the last 12 months? |
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* Why did you decide not to renew your membership? Check all that apply. |
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* Which of the following was the primary reason why you decided not to renew your membership? Choose one. |
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| * What alternative audiobook provider did you choose? | | |
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* Would you have changed your mind and renewed your membership if Learning Ally did any of the following? Check all that apply. |
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* Would you recommend Learning Ally to a friend? |
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| * Please describe if there’s anything else you would suggest Learning Ally do to make its audiobook service more compelling. | | |
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* Please indicate what other services you have used in the past two years or are currently using. Check all that apply. |
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* What of the above have had the most favorable impact for you? Choose up to three. |
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* Estimate how much you spend annually on reading support tools and aids (outside of school tuition). |
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* How helpful is your school in addressing your reading challenges? |
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* How would you characterize your level of reading disability/dyslexia? |
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* Do you have other learning difficulties (e.g. ADD, ADHD) that affect your reading and/or performance in school? |
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* What level of school are you in? |
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