Surveys
2014
January
A
AIM Customer Satisfaction Survey

AIM Customer Satisfaction Survey

We at AIM Corporate Solutions work by the concept of "Kaizen", which is continuous improvement. The past few years, we have strived to improve not only on the development of our products and services, but on the delivery of these products and solutions as well. Coupled with that, we have been improving on the manner of delivery by assuring that we meet each customer's expectation along the way. We value what you think and we value what you think of us.

Exit Survey

Hello:

You are invited to participate in our Customer Satisfaction survey. In this survey, approximately 35 people will be asked to complete a survey that asks questions about the way we deliver our products and services. It will take approximately 10 minutes to complete the questionnaire.

Your participation in this study is completely necessary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact AIM Corporate Solutions at +632.759.3600 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

I Agree

* What products and services are you getting from AIM Corporate Solutions?

Stratus Server and Support Services

IT Security and Compliance Services

IT Security Products

Resource Augmentation

Managed Services

Training

Other

Should you are using our PRODUCTS, how would you rate these products?

If you are using our SERVICES only, please rate your satisfaction on the delivery of these services.

* Please rate our technical staff who had delivered the products or services that you have been using or have used.

* Are you satisfied the way that your account was managed or taken care of? (Account Management)

Yes

* What do you like most on our products and/or services? (Select all that apply)

Price and Cost

Customer Service and Account Management

Quality

Usability

Durability

Market niche

Other

* What do you dislike most on our products and/or services (Select all that apply)?

Price and Cost

Customer Services and Account Management

Quality

Usability

Durability

Other

* Compared to similar products and/or services offered by other companies, how would you consider our products and services?

* Will you be using our products and/or services in the future?

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