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  5. AMCO Survey
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Dear Client,

We appreciate you taking the time to complete the following survey.  

The survey consists of 8 questions and should take approximately 5 minutes to complete.

Your responses are voluntary, will be kept confidential and your identity does not need to be disclosed.  If however, you wish to have your identity listed against your responses this option is available in the survey.

All responses will be compiled and analysed collectively.

The aim of this survey is to ultimately improve our service level and offerings to all existing and new clients.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
*OPTIONAL* Do you wish to record your identity?  If so please list otherwise continue to next question.
First Name : 
Last Name : 
Phone : 
Email Address : 
 
 
 
* What type of professional services does AMCO (Tax / Financial Planning) provide to you?
 
Individual - Tax
 
Business - Tax
 
Financial Planning
 
Self-Managed SuperFunds

 
 
 
* How did you hear about AMCO?
 
 
 
* Would you recommend us to your friends and families?
 
Have done so already
 
Not yet but will do so in the future
 
Undecided
 
No
 
Please help us understand why you selected this answer
 
 
 
* Have you ever considered leaving AMCO Public Accountants?
 
Yes, currently considering this
 
Yes, have considered in the past, but not at the moment
 
Not seriously considering it
 
I’m happy with my accountant and wouldn’t consider moving
 
Please help us understand why you selected this answer
 
 
 
* Are there any financial services that you currently need support with that AMCO does not provide?
 
No
 
Yes
 
If yes, please list:-
 
 
 
* How would you rate your overall satisfaction with AMCO?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Unsatisfied
 
Very unsatisfied
 
 
How satisfied are you with the following:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
* Support staff
* Relationship/Trust
* Communication Quality
* Value/Service
* Knowledge/Experience