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Hello:
You are invited to participate in our client satisfaction survey. This should only take a few minutes of your time and your feedback is greatly appreciated.
 
 
 
When you called to make your appointment, was your call answered in less than 3 rings?
 
Yes
 
No
 
Other
 
 
 
 
When you called, where you informed of all vaccines/services your pet was due for?
 
Yes
 
No
 
Other
 
 
 
 
When you entered the building for your appointment or drop off, were you greeted within 2 minutes by a staff member?
 
Yes
 
No
 
Other
 
 
 
 
If you were here for a medical appointment, do you feel all of your questions were answered to your satisfaction?
 
Yes
 
No
 
Other
 
 
 
 
How likely are you to refer a friend?
 
Definitely
 
Possibly
 
Maybe
 
Never
 
Other
 
 
 
 
Comments/Suggestions Welcome:
   
 
We really appreciate your input and are striving to improve our customer service. If you have questions, concerns, etc. please email [email protected]. Thank you!