Anonymous Survey - Business Onwers

Please fill out the following survey as accurately and honestly as possible. Thank you.

What type of business do you currently manage?

How does your business mostly communicate with its clients (please select one)

Which of the following best describes your attitude towards text messaging your clients?

My business should never text message its clients

My business should text message its clients if they requested it

Text messaging is a good idea for my business

Other

Should businesses offer an option of text messaging as a means of communication?

They all should

Some should

None should

Other

Do you use text messaging to communicate with your clients? If yes, please explain your experience with this. If you never use text messaging for communication please write "Never"

How do you personally feel about text messaging between clients and businesses? Please briefly explain.

What methods do you currently use to gather feedback/suggestions from your clients? (please select all that apply)

How important is gathering customer feedback for your business?

How effective is your business at gathering useful customer feedback?

Has your business ever asked its clients to fill out surveys or feedback questionnaires?