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Exit Survey
 
 
The Trial Court Administrator's Office value's your feedback!

Please help us continue to improve our District Court Arbitration Program by providing us with some insight into your experience. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Amy Kolodziej, Arbitration Coordinator at 704-686-0191 or by email at [email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
What was the date of your Arbitration Hearing
 
 
 
Arbitrator's Name:
   
 
 
 
The Arbitrator provided a thorough introduction and explanation of the arbitration process prior to beginning the hearing.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
 
 
 
The Arbitrator spoke clearly and distinctly when addressing the parties.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
 
 
 
The Arbitrator allowed you and/or your client to present your evidence. (Provided that you completed the pre-arbitration submission in a timely manner.)
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
 
 
 
The Arbitrator was courteous and professional.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
 
 
 
The Arbitrator allowed you and/or your client to speak during the hearing, while remaining fair and unbiased.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
 
 
 
You would prefer to present, or feel good about presenting another case in front of this Arbitrator.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
 
 
 
Was the Arbitrator able to reach a decision at the end of the hearing?
 
Yes
 
No