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On behalf of Archant Norfolk and Drive24 we would like to thank you for taking the time to complete this survey. Archant are currently analysing the service they offer to their advertising customers and welcome your feedback.
 
 
 
What is your company name?
   
 
 
Which of the following services do you offer customers? (tick all that apply)
 
New car sales
 
Used car sales
 
Purchase finance
 
Servicing / MOT
 
Other
 

 
 
 
If you offer car sales... what is your average level of stock?
   
 
 
What is the price range of your cars?
 
Under £5,000
 
£5,000 - £10,000
 
£10,000 - £15,000
 
£15,000 - £20,000
 
Over £20,000
 
Have a wide variety of prices
 
 
 
What would you say is your coverage area? (e.g Norwich, all of Norfolk etc)
   
 
 
How far do you think your customers would be prepared to travel to visit you?
 
Up to 10 miles
 
Up to 20 miles
 
Up to 30 miles
 
Up to 50 miles
 
Further than 50 miles
 
Other
 
 
 
In your own words, please describe your typical customer (e.g older, family person, young professional etc.)
   
 
 
 
What do you consider is the most important thing you offer your customer?
 
Excellent customer service
 
Extensive choice of vehicles
 
High quality used vehicles
 
Good quality servicing and repairs
 
Other
 
 
 
 
Do you have your own website?
 
Yes
 
No
 
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