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2013
November
A
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Travelling and Travel Agencies
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Hello,
The purpose of this study is to understand the reasoning behind the decision making of travel agencies and travelling holiday locations. This questionnaire asks about your personal beliefs and reasoning behind travelling and travel agencies. Do not write your name in this questionnaire. Your response will be anonymous and will never be linked to your personality. Your participation is entirely voluntary. Thank you for your co-operation.
I Agree
How often do you travel every year?
Weekly
Monthly
Quarterly
Annually
Do you plan your own holidays and vacations or do you make use of travel agencies?
Travel Agencies
Plan own holidays
Which of the following do you believe encourage people to choose travel agencies? Please rate the following
Full package
Cheap accomodation
Cheap flights
Locations
Did you ever make use of our travelling agency Mifsud Travels?
Yes
No
Which of the following countries do you travel or wish to travel?
England
Italy
Greece
Sicily
France
Portugal
Spain
Libya
Dubai
Tunisia
America
Australia
Germany
How satisfied are you with the travel agency's services?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Packages
Destinations
Pricing
Customer Care
Overall
In time the travel agency industry grew up drastically in numbers, what factors or reasons form part of the decision of which agency to use.
Mifsud Travels has received several bad reviews and complaints in recent years due to the cancelling of holiday packages, did you ever read any of these reviews or complaints?
Yes
No
Which of the following holiday packages would you choose for a destination? for example this case is England , London for 2 nights
3 star accomodation + flight no taxes = 160
4 star accomodation + flight no taxes = 200
5 star accomodation + flight no taxes = 300
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