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Surveys
2017
March
A
ATCSPMO
ATCSPMO
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How would you rate the response time that was given to address your issue? (Based onthe severity of your issue)
-- Select --
Unacceptable
Poor
Average
Good
Excellent
Were you provided an acceptable level of courteousness and professionalism throughout your issue?
Yes
No
Were you provided regular updates regarding the status of your issue?
Yes
No
Were the updates you were provided clear and concise.. (included next steps if applicable)?
Yes
No
Other (ex. Yes. However no alternative direction provided.)
Was there a shared expectation for when your updates would be provided?
Yes
No
Was a clear/knowlegeable assessment given, that addressed your issue?
Yes
No
*
Were you satisfied with the overall reult or solution given?
Yes
No
If not, Why?
*
Was an alternative solution given to address my needs?
-- Select --
Yes
No
How would you reate you overall experience with the PMO Dept.?
Overall
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