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Exit Survey
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
How you were greeted when you first arrived at the repair center?
Quality of repair?
Cleanliness of your vehicle?
They way you were treated by the service representative?
 
 
Were you kept adequately informed during the repair process?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
 
 
 
After the repair, was it necessary to return your vehicle for additional work?
Yes No
 
 
 
 
As a result of this experience, would you refer the shop to family & friends?
 
Yes
 
Maybe
 
No
 
 
 
What was the name of the representative that assisted you?
 
Chuck
 
David
 
Joseph
 
Michael
 
 
 
Was your vehicle ready when promised?
 
 
 
How did you select the shop?
   
 
 
 
Please validate you survey by entering you Auto Collision Repair Number.
   
 
 
 
Comments/Suggestions:
   
 
Thank you for taking the time to help us better our customer service.