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Surveys
2011
May
B
Basic Survey
Basic Survey
Transfer Center Survey of Service
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Please rate your level of overall service with Transfer Center?
Poor
Below Average
Average
Good
Excellent
Which portion of our service do you like the least?
-- Select --
Intakes
Communication with staff
Ability to quickly connect MDs
Ability to arrange transportation
Proper follow up
Which portion of our service do you like the best
-- Select --
Intakes
Communication with staff
Ability to quickly connect MDs
Ability to arrange transportation
Proper follow up
Do you have any suggestions on what can we improve on:
How often do you hear a complaint about the services we provide for you at Transfer Center?
Daily
Once a week
Twice a week
Bi-monthly
Monthly
Almost never
Which aspect of our service can we improve on the most for your Transfer Center?
Time it takes to connect MDs
Expediting the arrangement of transportation
Connecting RNs efficiently
Getting demogrpahic information to your staff
Contacting the appropriate service line
Professional dimeanor
Other
How satisfied were you with resolution of your most recent issue or complaint?
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
If asked about the service we provide. How likely are you to recommend our service to your colleagues in other hospital communities?
Very Unlikely
Not Likely
Neutral
Likely
Very Likely
How often do you visit our data reporting website?
Daily
Weekly
Monthly
Seldomly used
Not at all
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