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| The Outcomes Approach has resulted in improved political accountability |
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| I believe that the Outcomes Approach assists the department in delivering a better service |
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| The activities of the department reflect the values of the Outcomes Approach |
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| The Outcomes Approach results in a public service that is developmental oriented |
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| Outcome 12 results in greater effectiveness for the department |
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| My Key Performance Indicators have changed since the implementation of the Outcomes Approach in 2010 |
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| There has been an improvement in HRM since the implementation of the Outcomes Approach |
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| The use of the Outcomes Approach leads to improved development opportunities for the employees |
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