Behaviour, Attitude & Job Satisfaction

How do you see the general extent of job-employment of employees

Identification of self with the job psychologically and consider it important asset of one's life

Treat it as a task assigned to which they are duty bound

Do not care about their job / tasks / performance levels

How do you see the general attitude of employees towards their peers

Positive

Negative

How do you see the general attitude of employees towards their supervisors

Positive

Negative

How do you see the general attitude of employees towards customers

Indifferent

Warm

Helpful

Over the top helpful

How do the different negative employee attitudes generally manifest themselves as
[Consider a case where employee was not awarded his expected appraisal rating]

Evaluative negative outlook. [Employee feels supervisor gave promotion to a co-worker who did not deserve it]

Emotional negative outlook [Employee simply starts hating the supervisor]

Action based negative outlook [Employee starts looking out for better prospects]

If an employee feels incompatibility/inconsistency between his attitude or beliefs and his behavior due to his role in the organization, how does he resolve the inconsistencies

Rationalizing himself in favor of the behavior required i.e. brainwashing himself

Changing his beliefs or attitude

Try to ignore the inconsistencies and let them keep troubling him periodically

What is the general job satisfaction level amongst you and your peer levels

Positive

Negative

Indifferent

How do you perceive the general attitude of employees towards the organization

Positive

Negative

At which hierarchical level do/did you work in ICICI Bank

Top Level Management

Middle Management

Entry level middle management

Lower level management

Which domain do/did you work in ICICI Bank