This free survey is powered by
  1. Surveys
  2. 2013
  3. January
  4. B
  5. BINL IT
0%
Exit Survey
 
 
1. Are you satisfied with the breadth of services provided by the IT Team over the past year.
 
Very Satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very Dissatisfied
 
 
 
2. The quality of IT services is better than that of other ones experienced.
 
Strongly Agree
 
Agree
 
Neutral/Do Not Know
 
Disagree
 
Strongly Disagree
 
 
 
3a. In the last year, have you experienced any problem/ faults without solution?
 
Yes
 
No
 
 
 
3b. If Yes, Please explain why
   
 
 
 
4a. How well did we keep you informed during resolution/implementation?
 
Never
 
Rarely
 
Occasionally
 
Frequently
 
Very Frequently
 
 
 
4b. If yes, were you satisfied with the resolution of the problem/faults/complaints?
 
Very Satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very Dissatisfied
 
 
 
4c. If Dissatisfied, Please state Why?
   
 
 
5. How would you rate Our personnel on the following attributes :
Customer Relationship
Very satisfied satisfied Neutral Dissatisfied Very Dissatisfied
Timeline Response
Interpersonal Skills
Knowledge of your requirements
Efficiency
 
 
6. How would you rate our personnel on the following attributes :
Customer Support
Very satisfied satisfied Neutral Dissatisfied Very Dissatisfied
Timeline Response
Interpersonal Skills
Knowledge of your requirements
Efficiency
 
 
7. How would you rate our personnel on the following attributes :
Technical Support
Very satisfied satisfied Neutral Dissatisfied Very Dissatisfied
Timeline Response
Interpersonal Skills
Knowledge of your requirements
Efficiency