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Surveys
2013
November
B
BIZ survey
BIZ survey
0%
Exit Survey
What is your age group?
Under 15
16-30
31-45
46-60
Above 60
How often do you buy a new camera?
At least one new camera each year
Several cameras each five years
I rarely buy a camera
Why do you choose to buy a Canon product?
Relatively low price
Good Quality of products
Good Quality of after selling service
Advertisement
Brand loyalty
Place
Other
What kind of product do you usually buy from Canon?
DSLRs (Professional cameras, EOS)
Cinematic products (Canon C series camera)
Lenses
Portable digital Camera
Printers
Scanner
Other
How would you rate for Canon’s product range? (1: Worst; 10: Best)
1
2
3
4
5
6
7
8
9
10
What do you think of the quality of Canon products and services?
Excellent
Good
Acceptable
Not satisfied
Unacceptable
What do you think of the quality of Canon’s service?
Excellent
Good
Acceptable
Not satisfied
Unacceptable
What do you think of the price of your Canon product?
Cheap
Acceptable
Fair
Expensive
Too expensive
If Canon increases their product’s price, will you still buy it?
Yes
No
Is Canon doing enough in terms of advertising in your opinion?
Completely Insufficient
Not enough
Enough
Too much
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