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  1. Surveys
  2. 2010
  3. January
  4. B
  5. BloodCenter CCR Customers
 
 
Thank you for your willingness to participate in our survey. Your opinions and perceptions are very important to us. The survey will take no longer than a few minutes to complete.

If you have questions at any time about the survey, you may contact Rod Hise at (608) 807-4607 or by e-mail at the e-mail address specified below.

Thank you very much for your time. Please start with the survey now by clicking on the Continue button below.
 
 
 
If you had to pick the single most important factor that motivates you to choose one clinical research provider over another, what would it be?
 
Price
 
Availability of value-added services
 
Relationship with someone in our organization
 
Perceptions of quality, expertise, responsiveness, etc.
 
Quality of past work
 
Proximity to your location
 
Other
 
 
 
 
What is the least important factor in your choice of clinical and contract research providers?
 
Availability of value-added services
 
Relationship with someone in organization
 
Price
 
Proximity to your location
 
Quality of past work
 
Perceptions of quality, expertise, responsiveness, etc.
 
Other
 
 
 
Please rate the importance of each of the following to you in finding and selecting a clinical research provider.
Not at all important Not very important Somewhat important Very important
Trade magazines and association publications
Professional and scientific conferences
A peer or colleague in your organization or another
Sales representatives
Promotional materials, including direct mail, brochures, web sites and the like
General Internet searches through Google, Yahoo, Bing, etc.
 
 
Organizations that contract for external clinical research services often look for a balance between price and value-added consultation or other services. Thinking about the balance you think is most appropriate for your organization, please indicate where it falls on the following scale. "1" represents the least expensive testing with little or no need for consultation or other services and "10" represents the need for extensive consultation or other services with little or no regard for price.
1 (Least Expensive) 2 3 4 5 6 7 8 9 10 (Most Consultation)
 
 
 
 
Thinking now about the level of external clinical reserach services you contracted for during 2009, would you say that level was higher, about the same or lower compared to the year before?
 
Higher
 
About the Same
 
Lower
 
 
 
In a short phrase or sentence, please identify the main reason you believe your level of external clinical research was higher, about the same or lower compared to a year ago.
   
 
 
 
Do you expect to contract for higher, about the same, or lower levels of clinical research services in 2010?
 
Higher
 
About the Same
 
Lower
 
 
 
In a short phrase or sentence, please identify the main reason you believe your level of external clinical research will be more, about the same, or less during the next 12 months.
   
 
 
 
Which of the following comes the closest to describing your relationship with the clinical and contract research (CCR) arm of BloodCenter of Wisconsin?
 
I am currently a CCR client and expect to be one again
 
I am currently a CCR client and don't expect to be one again
 
I have been a CCR client in the past and expect to be one again
 
I have been a CCR client in the past and don't expect to be one again
 
I have never been a CCR client, but expect to be one in the future
 
I have never been a CCR client and don't expect to be one in the future
 
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