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  2. 2013
  3. January
  4. B
  5. Bulgarian Leisure Hotels - Satisfaction Survey
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Exit Survey
 
 
How many times have you visited the Bulgarian summer resorts?
   
 
 
On check-in (arrival) how would you rate the Welcoming - was it handled courteously and efficiently by personnel?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
 
 
 
How satisfied were you of the accommodation – comfort, facilities, standard of the rooms?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
 
 
 
Level of performance of housekeeping?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
 
 
 
How would you rate the service in Food and Beverage department (restaurants, bars, lobby)?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
 
 
 
Do you think the staff in the hotel posses the necessary skills to do their job and provide excellent service?
Yes Not qualified enough No
 
 
 
 
Did the resort/hotel exceed your expectations?
 
Yes
 
So and So
 
No
 
 
 


Would you stay at the same hotel again if you come back to Bulgarian seaside?

 
Yes
 
Maybe
 
No
 
Never
 
 
 
Would you recommend the hotel you have stayed in to a friend of yours?
 
Yes
 
No