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We have the right people in the right roles across the organisation.
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We provide high quality communication to employees on the business vision, purpose and strategy.
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Our people are clear on their job role boundaries, accountabilities and day to day tasks, and fully appreciate the context of their job role.
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Line managers are skilled and enthusiastic performance improvers and coaches for their team members.
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Our people have sufficient levels of skill, knowledge and behaviour to perform well in their job.
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Our people have the right attitude, and self motivation levels in the organisation are high.
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Our formal performance review process is robust and has strong buy in amongst employees.
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Our training and development investment is well targeted and delivers a healthy return.
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We do a great job of recruiting, inducting and nurturing our recruits to become a valued part of the team.
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The level and quality of internal communication between departments, offices, teams & levels is high.
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