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The purpose of this survey is to understand how confident you with the different CallStream tools/systems to be able to deliver a training to the centre teams. Please answer straight away without having a look at the manuals to give the good answer. This is not a test. We will use the results of the survey to provide additionnal training to those who require it.
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1. Please appraise yourself on your level of confidence with the different systems/devices.
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2. if you have answered Poor or Average, can you explain why?
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3. if you are at Good level, what is missing in your opinion to achieve Very Good level?
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* 4. How many Training have you been delivering? |
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5. When have you provided this training for the last time? |
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* 6. What is your next training date? |
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