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Surveys
2013
January
C
Callstream Survey
Callstream Survey
Regus - Callstream Survey
0%
Exit Survey
Welcome to our new tool. The goal of our CALLSTREAM SURVEY is to collect your feedback, to analyze it and to find a way to improve and to optimize our skills and the whole process of our training method.
Phase 1:
Completion of Callstream Survey
Phase 2:
Analysis of the survey
Phase
3:
Callstream call to present the result of the survey and to talk in general and about possible solutions
Phase 4:
Call with Callstream Management to present solutions
Deadline for completion: 10.02.2013
You will get invited soon to Phase 3: Callstream Call
Please appraise yourself on your level of confidence with the different systems/devices.
Poor
Fair
Average
Good
Very Good
Excellent
*
ControlWizzard
*
Evo
*
Datapulse
*
Cisco SPA525G2
*
Snom 370
*
Are you absolutely familiar with the way the systems communicate with eachother (incl. Titan/POS)?
Yes
No
*
Do you put the roleplays into practice exactly the way they are in our manuals? Do you create your own roleplays? Give us an overview about your practical training.
*
If you have to use your traing tools to provide training because the main system is not working yet, how would you rate the completeness of your training?
10 %
30 %
50 %
70 %
90 %
100 %
*
Do you think that it is a problem that you don´t have the possibility to use all Callstream tools on a daily basis? Is that affecting the quality of your training?
*
Give us a general feedback about your involvement in the whole Migration process. State positive and negative points.
Please rate the following, according to your experiance during migrations/NCO´s:
local IT support
Regus IT support
Center Readiness
Your Readiness
*
Do you think it would be good to have a direct contact person at the Voice Support team or at the Callstream Project Team for questions in general?
Yes
No
I already have one
*
When is your next NCO/Migration?
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Jan
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2024
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