Capstone Customer Satisfaction Questionnaire

As the ……of Capstone, I want to thank you for giving us the opportunity to serve you. Please help us by taking a couple of minutes to tell us about your experience. We appreciate your business and want to make sure we meet your expectations.

In thinking about your most recent experience with Capstone, how as the quality of customer service you received?

Very satisfied

Somewhat satisfied

About average

Somewhat dissatisfied

Very dissatisfied

Please rate your level of satisfaction with your sales representative in the following areas.

Please think about the features and benefits of the Capstone door itself. How satisfied are you with our door?

If you are not satisfied with the products, please describe why.

Please rate your level of satisfaction with your customer support in following statements.

Overall, how are you satisfied as a Capstone customer?

Thank you for your feedback. We appreciate your opinion and will take your feedback seriously when providing products and services in the future. If you have any additional comments about how we can improve your satisfaction with our products and services, please fill them in here.