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CAR Business Survey

Cambia Applications Rationalization
 
 
Please select the application you are evaluating with this set of questions.
 
 
On average what percent of your time each week is spent supporting the application? Installing updates, answering user questions, researching how to use or change the system, or just keep it running and accurate? This average should NOT include your time using the system to achieve work results.
   %
 
 
PERFORMANCE
 
How effective is the application in the following areas?
Very slow 2 3 4 Very fast N/A
Application speed/performance executing standard workloads.
Application speed/performance executing peak workloads.
 
 
BUSINESS RELEVANCE
 
How effective is the application in the following areas?
Not at all Effective 2 3 4 Very Effective N/A
Supporting your business needs
Identifying opportunities and/or risks for the business
Scalability (ability to handle more activity) of this application to meet change in business needs
Flexibility/versatility of this application to meet change in business needs
Ability to align and/or support future business strategy?
Overall capabilities (i.e., functionality, features, abilities)
 
 
EASE OF USE, DATA QUALITY, and SUPPORTABILITY
 
To what extent does the application meet your or the user's requirements for the following?
Never Meets Sometimes Meets Usually Meets Always Meets Often Exceeds N/A
...response time and refresh capabilities?
...intuitive navigation?
...customizability?
...outputs from the application with regards to accuracy/quality of data?
...outputs from the application with regards to format?
...outputs from the application with regards to efficient processing ability (e.g. how easy or difficult is it to generate reports)?
...the level of training provided to utilize this application?
...the support provided for this application (e.g. service levels, help desk responsiveness, customization)?
 
 
 
PROCESS INTEGRATION
 
 
Score how important the application is to completing your or the end user’s work.
 
 
Score how difficult it would be to change your or the end user’s work process if the application was replaced with another.
 
 
How many other applications can do all or part of what the application does for you or the end user?
 
 
COST
 
 
Enter 0 below for N/A or Don't Know/Not Sure
 
 
How expensive is this application to purchase, run or support?
$    
How many people are needed to provide business support for this application?
   
 
 
What else should I know about the application?
   
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