This free survey is powered by QUESTIONPRO.COM
  1. Surveys
  2. 2012
  3. August
  4. C
  5. CAR Technical Survey

CAR Technical Survey

Cambia Applications Rationalization
 
 
Please select the application you are evaluating with this set of questions.
 
 
On average what percent of your time each week is spent supporting the application? Installing updates, answering user questions, researching how to use or change the system, or just keep it running and accurate? This average should NOT include your time using the system to achieve work results.
   %
 
 
DATA
 
 
In terms of completeness, score the meta data definitions of the application.
 
 
Score the constraints enforced for the application that maintain the data entry relationships, definitions and data quality.
 
 
Score how agile the data model is in support of the application’s need to change for the business.
 
 
Score the application’s data replication and retention policies and procedures.
 
 
EXECUTION
 
 
Score how effective the application’s hardware standards or requirements are in controlling total cost of ownership.
 
 
Score the configuration standards for the application’s platform.
 
 
Score how close to Cambia’s current or future architecture standards the application’s platform is.
 
 
APPLICATION
 
 
Score how independent the application’s business rules are from basic functionality (i.e. can they be reused in multiple application functions).
 
 
Score the usability of the application’s workflow capabilities (i.e. reliability, feature richness and implementation ease.)
 
 
Score the application’s ability to validate input data. (quality checks and edits for both data entry and batch).
 
 
Score the programmatic architecture’s effectiveness (i.e. Object Oriented, Functional, Linear, etc.) in the application’s delivery of business value.
 
 
DEVELOPMENT
 
How effective is the application in the following areas?
Not at all Effective 2 3 4 Very Effective N/A
Version control processes and tools for development and production.
Environments (dev, stage, etc) and the management processes used to ensure integrity/reliability of production systems.
The approach, processes and tools for updates and development of this application ( i.e. structured design, object oriented analysis/design, centralized/distributed development.)
The overall effectiveness of the testing guidelines (approach and standards for conducting and evaluating unit, system, integration, performance and acceptance tests).
 
 
OPERATIONS
 
 
Score the application’s availability versus the SLA.
 
 
Score the application’s availability versus the business user’s needs.
 
 
Score the usability of this application against the user’s requirements.
 
 
Score the stability of the application (frequency and or duration of impaired availability or functionality).
 
 
Score the disaster recovery procedures tools and testing related to the application and its data.
 
 
NETWORK
 
How effective is the application in the following areas?
Not at all Effective 2 3 4 Very Effective N/A
The policies, standards, documentation and procedures for monitoring/ensuring network support for the application.
The reliability of the network for supporting/delivering the application and its features.
 
 
PORTABILITY
 
How effective is the application in the following areas?
Not at all Effective 2 3 4 Very Effective N/A
Level of the application sign-on capability that meets the Cambia authentication model/standard.
Ease and effectiveness of modifying access to the application when an employee changes role.
Ability of the application to exchange messages with other applications.
Ability of the application to exchange data with other applications.
Ability of the application to integrate seamlessly with other applications (i.e. adheres to Cambia enterprise data model, industry standards etc.).
Ability of the application to share business logic with other applications.
 
 
PERFORMANCE
 
How effective is the application in the following areas?
Not at all Effective 2 3 4 Very Effective N/A
Application speed/performance executing standard workloads.
Application speed/performance executing peak workloads.
 
 
Score the application’s speed/performance in executing standard workloads.
 
 
BUSINESS RELEVANCE
 
How effective is the application in the following areas?
Not at all Effective 2 3 4 Very Effective N/A
Supporting your business needs
Identifying opportunities and/or risks for the business
Scalability (ability to handle more activity) of this application to meet change in business needs
Flexibility/versatility of this application to meet change in business needs
Ability to align and/or support future business strategy?
Overall capabilities (i.e., functionality, features, abilities)
 
 
EASE OF USE, DATA QUALITY, and SUPPORTABILITY
 
To what extent does the application meet the user's requirements for the following?
Never Meets Sometimes Meets Usually Meets Always Meets Often Exceeds N/A
...response time and refresh capabilities?
...intuitive navigation?
...customizability?
...outputs from the application with regards to accuracy/quality of data?
...outputs from the application with regards to format?
...outputs from the application with regards to efficient processing ability (e.g. how easy or difficult is it to generate reports)?
...the level of training provided to utilize this application?
...the support provided for this application (e.g. service levels, help desk responsiveness, customization)?
 
 
 
What else should I know about the application?
   
Survey Software Powered by QuestionPro Survey Software