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  1. Surveys
  2. 2005
  3. February
  4. C
  5. CE-TEST
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Hello:


You are invited to participate in our survey, which will take approximately 5 minutes to complete.


It is very important for us to learn your opinions to improve how we add value to our customers. Your participation in this study is completely voluntary. If you feel uncomfortable answering any questions, you can withdraw from the survey at any point. .


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.


Thank you very much for your time and support. Please start with the survey now by clicking on the start survey button below.
 
 

* What department/function do you work for within your company?
 
R&D/Lab
 
QA/PV
 
Manufacturing
 
Sales/Marketing
 
Field service
 
Other
 
 
 

* What products/technolology are you responsible for testing within your company? (select all that applies)
 
Access
 
IP telephony
 
L4-L7 application/security
 
Routers
 
Switches
 
Wireless/mobility
 
Other
 

 
 

Rank the following telecommunications test solutions company in order of preference (1=highest, 4=lowest)
Agilent
Ixia
Spirent
Other
 
 
If Other is ranked other than 4, enter company name
   
 
 
 
When was the last time you purchased a Spirent Communications test solution?
   
 
 

* Overall, how would you rate Spirent Communications?
 
Excellent
 
Good
 
Average
 
Poor
 
Terrible
 
Not Sure
 
 
 
* What are the THREE main reasons you purchase from Ixia instead of from Spirent Communications?
   
 
   
 
   
 
 

Spirent is better than Ixia Both About the same Spirent is worst than Ixia Not sure
* Overall Product Quality
* Value
* Purchase experience
* Installation or first use experience
* Usage experience
* After purchase service (warranty, repair,tech support)
* Professional services (includes training)
 
 
 
What recommendations would you offer for improving Spirent Communications?
   
 
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