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Surveys
2012
April
C
Claim Service Satisfaction Survey
Claim Service Satisfaction Survey
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Hello:
TMLT strives to provide quality service to our policyholders. Please take a moment to complete this survey. Your feedback is important in helping TMLT to continue to provide excellent service to Texas physicians dealing with a medical liability claim.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
Were you treated courteously when you reported your claim?
Yes
No
Were your questions concerning your claim fully answered?
Yes
No
Do you feel the supervisor who handled your claim was experienced and knowledgeable?
Yes
No
Do you feel the TMLT Claim Department kept you informed of developments in your case?
Yes
No
If an attorney was retained to represent you, were you satisfied with the attorney?
Yes
No
N/A
If applicable, do you feel that your defense attorney kept you informed of developments in your case?
Yes
No
N/A
If you answered NO to ANY of the above questions regarding the service provided by TMLT's Claim Department, please explain below.
Would you like us to contact you regarding any service problems you may have experienced?
Yes
No
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