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Learning Goal/Purpose Statement: The purpose of this educational activity is to enhance the knowledge of communication techniques that can be utilized to improve understanding and increase collaboration of care between and among RNs, healthcare partners, patients, and hospital visitors in an effort to improve patient perception and satisfaction scores as evidenced by program evaluation and facility HCAHPS scores. |
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| * Please enter your name: | | |
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* I am confident I will be able to apply the knowledge, skills, or principles presented during the course while on the job. |
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* Were the teaching methods/strategies effective? |
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* Were the objectives relevant to the overall purpose? |
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* I would recommend this class to others. |
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Using the scale below, please rate your level of confidence for each of the following objectives (1) prior to the course and (2) after the course.
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Not at All Confident |
A Little Confident |
Mostly Confident |
Very Confident |
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* Rate the expertise/effectiveness of Robert Roberts, PhD. |
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Were the physical facilities appropriate? |
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WERE THE FOLLOWING DISCLOSED PRIOR TO THE BEGINNING OF THIS ACTIVITY EITHER IN WRITING OR VERBALLY?
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* Requirement for successful completion? |
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* Resolution of Conflicts of Interest |
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* Sponsorship of Commercial Support |
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* Non-endorsement of Products |
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* Record Maintenance of Activity Documents |
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If you answer "yes" to the question below, please describe who was biased in the box provided.
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* Did you, as a participant, note any bias that was not previously disclosed in this presentation? |
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| * List two (2) ways you will integrate what you learned in this activity into your practice and/or employment environment. | | |
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| What is your most important “take away” from this presentation? | | |
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