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In the last year have you or a family member used the services provided by a community health worker?
 
No
 
Yes
 
 
 
What type of service was provided?
 
Education on how to effectively self-manage a health condition
 
Service coordination for referral
 
Navigate the health and human services system
 
Provide Direct Services
 
 
 
How did you assess the current Community Health Worker?
 
Community Health Clinic
 
Home visit
 
Hospital
 
Primary Care Provider
 
 
 
Was the care you received culturally appropriate?
 
Yes
 
No
 
Somewhat
 
 
 
Did the health care worker provide you with accessible health education and information?
 
Yes
 
No
 
Somewhat
 
 
 
How much time did the health care worker spend with you?
 
30 minutes
 
45 minutes
 
1 hour
 
Greater than 1 hour
 
 
 
Did the health care worker develop and maintain a relationship with you during the visit?
 
Yes
 
No
 
Somewhat
 
 
 
How would you describe the health care worker's attitude?
 
Respectful
 
Kind
 
Disrespectful
 
Helpful
 
Professional
 
 
 
Where there any problems associated with linguistic or cultural differences?
 
Yes
 
No
 
Communication aids were provided
 
Interpreter present
 
 
 
Do you believe that the health care worker acts as an advocate on your behalf in communicating your health concerns and needs to your health care provider?
 
Yes
 
No
 
Somewhat limited