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Contact Information
First Name : 
Last Name : 
Phone : 
Email Address : 
 
 
 
* what kind of role you play in a distribution channel?
 
carry and forward
 
distributor
 
retailer
 
sales officer
 
Other
 
 
 
 
* which product do you deal in ?
   
 
 
 
which of the following parameters influence you to be a part of channel?
 
quality
 
margin
 
credit policy
 
demand
 
company policy
 
schemes
 
promotions
 
word of mouth
 
damage policy
 
Other
 

 
 
How satisfied are you with the following:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
product quality
price
credit period
delivery on time
after sale service
 
 
 
What is the preferred way of communication in the channel?
 
software
 
email
 
call centers
 
personal call
 
Other
 

 
 
 
does the company provide you with any of the following training programs?
 
sales
 
product information
 
business growth
 
inventory control
 
documentation
 
Other
 

 
 
 
do you follow any promotional activity ? if yes please specify.
 
discounts
 
gift
 
offers
 
Other
 

 
 
 
How often does the company conduct followup activity?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
 
is there any incentive or reward scheme offered by the company? if yes then please specify the details.