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Exit Survey
 
 
How do you contact our Network Operating Centre
 
Email
 
Telephone
 
In person
 
 
 
If you called on the phone,how quickly did you get through?
 
Immediately
 
Under 30 seconds
 
About 1 minute
 
2-5 minutes
 
More than 5 minutes
 
 
 
If you sent an email,how fast did you get a response?
 
Immediately
 
Under 30 seconds
 
About 1 minute
 
2-5 minutes
 
More than 5 minutes
 
 
 
What was your reason for contacting our NOC?
 
Log an issue
 
Seek technical advice
 
Inquire about services
 
 
 
How were you handled by the NOC engineer?
 
Professionally
 
Unprofessionally
 
In between
 
 
 
Do you consider the problem solved?
 
Yes
 
No
 
 
 
Would you like to setup polls on your website?
 
Yes
 
No