Consumer Behavior fuel station

About how many minutes does it take to get to the gas station you go to most often?

under 5 minutes

5-10 minutes

10-15 minutes

15-20 minutes

more than 20 minutes

Again think about the gas station you go to most often. What are some reasons this gas station is your favorite? (Check all that apply)

Do you have a gasoline card?

Yes

No

Which of the following age groups do you fall into?

What is your marital status?

Gender

Male

Female

What kind of vehicle you have?

What fuel category you are using?

Petrol

Diesel

CNG

When you need to purchase petrol/Gas:

On your way to work

On your way home from work

when making a special trip to the gas station

What brands of petrol/Gas have you used?

Which fuel station you prefer to purchase fuel from?

Total

Shell

PSO

Caltex

Are you aware with Total Parco?

Yes

No

What is the value you give to the service offered by Total Parco?

Low

Average

High

What are the risks you percieve before purchasing petrol/gas?

Waiting time at gas station

customer service

Quality of fuel

others-----------

What are the risks you percieve after purchasing petrol / Gas?

Low Mileage

Low Quantity

Others---------

What is that you like about Total? Please enter as many items as you can?

What do you dislike about Total?

What do you think a service any Fuel station must offer?