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  1. Surveys
  2. 2017
  3. January
  4. C
  5. Consumer Behaviors
0%
Exit Survey
 
 
Do you feel more comfortable shopping for appliances at :
 
A Box Store ( ex: Home Depot, Lowes, Sears)
 
An Independent Dealer ( ex: Greens , Coccas, Feidens)
 
 
 
Why?
   
 
 
 
If the product price were the same, would you rather purchase from?
 
A Box Store (ex: Home Depot, Lowes, Sears)
 
An Independent Store ( ex : Greens , Coccas, Feidens)
 
 
 
Why?
   
 
 
 
Where do you expect to get better customer service?
 
A Box Store ( ex: Home Depot, Lowes, Sears)
 
An Independent Store ( ex: Greens, Coccas, Feidens)
 
 
 
How fast do you expect delivery of an appliance after your purchase?
 
Next Day
 
3-5 Days out
 
7-10 Days out
 
 
 
Would you like help from a KNOWLEDGEABLE sales person, or to be left alone when shopping for a big ticket item?
 
Help from KNOWLEDGEABLE sales person
 
Left alone
 
 
 
What is the most important factor when buying a big ticket appliance for your home?
   
 
 
 
Which is more important when purchasing an appliance?
 
Same day delivery
 
Guaranteed Lowest Price
 
 
 
Does the thought of designing furniture for your living room:
 
Excite you
 
Intimidate you