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Exit Survey
 
 
Hello.
This is a survey to study Consumer Behaviour.
It will take approximately 2-3 mins to complete the questionnaire.
Please answer truthfully.
Thank you.
 
 
 
AGE
 
Younger than 18
 
18 - 24
 
25 - 34
 
35 - 44
 
45 - 54
 
55 - 64
 
 
 
What is your gender?
 
Male
 
Female
 
 
 
* Which brand of Shampoo do you use?
 
Dove
 
Head n Shoulders
 
Garnier Fructis
 
Lo'real
 
Pantene
 
Sunsilk
 
All Clear
 
Clinic Plus
 
TRESemme
 
Other
 
 
 
 
Do you use a conditioner too?
If yes, which brand?
 
Dove
 
Head n Shoulders
 
Garnier Fructis
 
Lo'real
 
Pantene
 
Sunsilk
 
All Clear
 
Clinic Plus
 
TRESemme
 
Other
 
 
 
 
Any other Hair care products?
 
Hair Serum
 
Hair Styling Gels/Creams
 
Hair Treatments
 
Hair Oil
 
Hair Colour
 
Henna
 
Other
 

 
 
 
From where do you buy your Hair Products?
 
Chemist
 
Departmental Store (e.g D-Mart, Westside, Central)
 
Local Kirana Shop
 
Online
 
Other
 

 
 
 
How long have you used your current shampoo?
 
Less than 6 months
 
6 months to less than 1 year
 
1 year to less than 3 years
 
3 years to less than 5 years
 
5 years or more
 
 
 
How would you rate your overall level of satisfaction with your Hair Products?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
 
Do you know how much your Shampoo costs approximately?
 
Yes
 
No
 
 
 
Do you know who endorses you Shampoo brand?
If yes, name the celebrity.
 
No
 
Yes