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Exit Survey »
 
 
* Did you recently rent furniture from CORT?
 
Yes
 
No
 
 
 
* Did you use the website when you rented your furniture?
 
Yes
 
No
 
 
 
* During the process of shopping for your rental furniture, did you visit a CORT store or talk with a representative?
 
Yes
 
No
 
 
 
What is the yearly income of your household?
 
Under $30,000
 
$30,000-$49,999
 
$50,000-$74,999
 
$75,000-$99,999
 
$100,000 or more
 
 
 
What is your age?
 
Under 25
 
25-35
 
36-45
 
46-55
 
56 or more
 
 
 
Why did you rent furniture?
 
Personal Reasons
 
Business Reasons
 
 
 
Have you rented furniture previously?
 
Yes
 
No
 
 
 
Did you rent online?
 
Yes
 
No
 
 
 
What companies have you rented from?
 
CORT
 
Aaron's
 
American Furniture Rental (AFR)
 
Brook
 
Other
 

 
 
There are a number of factors to consider when renting furniture. How important are each of the following items to you when renting furniture?
Very Important Important Neutral Unimportant Very Unimportant
* Color
* Upholstery
* Style
* Comfort
* Delivery Options
* Quality
* Price
* Range of Lease Terms
 
 
There are a number of factors to consider when renting furniture. How satisfied were you with your experience with CORT?
Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied
* Price
* Quality
* Color
* Range of Lease Terms
* Comfort
* Upholstery
* Style
* Delivery Options
 
 
Rank the following pieces according to how important their look and feel is when deciding to rent furniture.
Very Important Important Neutral Unimportant Very Unimportant
* Sofa
* Coffee/End Tables
* Dining Room Tables and Chairs
* Chairs
* Bed/Bedding
 
 
 
* How did you choose the furniture you rented?
 
Selected each item individually
 
Chose a preset package
 
Other
 
 
 
 
* Was everything you initially selected in stock?
 
Yes
 
No
 
 
 
* Were the substitutions you received acceptable?
 
Yes
 
No
 
 
How satisfied were you with your experience using the CORT website?
Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied
* Easy to use
* Easy to find what I was wanting
* Ordering process
 
 
How likely are you to revisit and use the site again for your furniture rental needs?
Very Likely Likely Neutral Unlikely Very Unlikely
 
 
 
How likely are you to recommend this site to friends or family for their furniture rental needs?
Very Likely Likely Neutral Unlikely Very Unlikely
 
 
 
 
* Please verify the following information about your lease term.
 
Less than 3 months
 
3-6 months
 
6-9 months
 
9-12 months
 
More than 12 months
 
 
 
* Please verify the following information about your monthly lease payment.
 
Less than $100
 
$101-$200
 
$201-$300
 
$301-$400
 
$401-$500
 
$501-$600
 
More than $600
 
Thank you for participating in our survey. $5 will be donated to Haiti upon completion.