Critical factors influencing customer’s attitude t

Hello:
I am a student of Master of Business Administration in University of Wales. I’m doing a research on online shopping; please spare a few minutes to complete this questionnaire. There are only 22 questions in the questionnaires. Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point.The information you provide in this questionnaire will be collected for academic research only. All information will be kept confidential and destroyed within one year. Thank you for your precious opinion.

Please circle ONE answer (otherwise specified) in each question that most represents your choice.