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Exit Survey
 
 

good day
The Department of Surveys Mapping would like you to participate in this survey. we will appreciate receiving your opinion on the level of service provided. Please take a few minutes to complete this brief survey. Your response will help improve services provided by the Department
 
 
 
How were you welcomed in our premises?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
How were you welcomed in our premises?
Poor
Fair
Good
Verygood
Exellent
 
 
 
How long did you wait to be assisted? Please specify time taken in Minutes?
 
0-10 mins
 
11-15mins
 
16-20mins
 
21-25mins
 
more than 25 minutes
 
 
 
How often do you visit our Department?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
 
How knowledgeable was the staff member that assisted you?
 
Excellent
 
Very Good
 
Good
 
Fair
 
Poor
 
 
 
How do you rate the clarity of information given by our office on its operations and procedures?
 
excellent
 
very Good
 
Good
 
fair
 
poor
 
 
 
How do you rate the courtesy (Botho) of staff?
 
exellent
 
very good
 
good
 
fair
 
poor
 
 
 
How do you rate the overall service that you received?
 
excellent
 
very good
 
good
 
fair
 
poor