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Surveys
2017
June
C
Customer Loyalty on Entertainment E-ticketing
Customer Loyalty on Entertainment E-ticketing
An Evaluation of Customer loyalty on Entertainment e-Ticketing Service in Durban Kwazulu Natal.
0%
Questions marked with a
*
are required
Exit Survey
*
1. Do you attend entertainment events?
YES
NO
*
2. Is internet service a new trend to you?
YES
NO
I don't Use Internet
*
3. Do you trust internet purchasing?
Yes
No
I don't purchase online
*
4. Would you advise anyone to use e-service in entertainment?
Yes
No
*
5. Would you like to see e-service running efficiently in Durban?
YES
NO
*
6. Do you prefer electronic or retail ticketing?
Electronic
Retail
*
7. Overall, how often do you use the Internet?
A. Almost constantly
B. Several times a day
C. About once a day
D. Several times a week
E. Once a week
F. Less often
*
8. How likely do you purchasing internet product?
Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
*
9. How would you rate e-service of entertainment?
scale of:
2-5
scale of:
6-8
Scale of:
9-10
*
10. Do you agree with the development of e-commerce (e-service) in Durban?
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
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