Customer Satisfacetion survey

Dear Client,

Global spec Namibia thanks you for the opportunity to provide NDT services to your company. Our goal is to provide a quality yet cost effective service to you. Please take 5 minutes to complete this questionnaire. We appreciate your business and opinion and therefore we want to make sure we meet your expectations.

How often do you make use of our services?

How did you hear about our company?

Please rate the following:

Quality of service

Reaction time

Cost Effectiveness

Quality of staff

Post-service follow-ups

If any of the above is marked 3 stars or less, please give a short description why

How does our service quality compare to services offered by our competitors?

How often would you like to receive our newsletter?

How would you rate your overall level of satisfaction with us?

Thank-you for helping us serve you better!