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| Please describe your current residence: |
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| How would you rate your level of satisfaction with us? |
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| How would you rate your overall level of satisfaction with us? |
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| Have you ever recommended us to others? |
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| How do we rate in comparison to other companies that offer the same products? |
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| How likely you would recommend our products to a friend or colleague? |
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| How often would you like to receive our newsletter? |
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| How much of our newsletter do you read? |
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| How satisfied were you with your last experience with our company? |
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| How helpful were the customer service representatives you interacted with? |
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| How responsive is our company to your needs or questions? |
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| Compared to our competitors, how does our product quality compare? |
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| Compared to our competitors, how does our service quality compare? |
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| Compared to our competitors, how do our prices compare? |
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| Overall, how satisfied are you with the employees at our company? |
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| How well did the representatives of our company answer your questions? |
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| How professional is our company to interact with? |
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| Do you like our company, please select the most appropriate: |
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| If you are not likely to buy our new product , why not? |
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| Overall, how satisfied are you using our new service? |
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| How well did the customer service representative at our company answer your questions? |
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| How often do you have to wait on hold when calling customer service? |
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| How well do you think our company understands what you needs to be successful? |
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| How well do the employees at our company protect your privacy? |
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| How knowledgeable were the customer service representatives you interacted with? |
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| How clear was the information the customer service representatives provided you? |
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| How likely are you to recommend our company? |
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| How long did you have to wait before a customer service representative was able to help you? |
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| How strongly would you recommend our company ? |
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