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  1. Surveys
  2. 2012
  3. April
  4. C
  5. Customer Satisfaction
0%
Exit Survey »
 
 
What type of service did we provide for you?
 
Windshield Replacement
 
Windshield Repair
 
Other auto glass repair
 
Other
 
 
 
 
Not including your most recent service, have you used Cornerstone Auto Glass in the past for other glass work?
 
Yes
 
No
 
 
 
How would you rate the service provided by your Sales Representative setting up your glass claim and appointment for you?
 
Highly Satisfied
 
Somewhat Satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
 
How would you rate your level of satisfaction with the Installer that did your glass repair or replacement?
 
Highly Satisfied
 
Somewhat Satisfied
 
Neutral
 
Somewhat Dissatisfied
 
Highly Dissatisfied
 
 
 
How likely are you to do business with Cornerstone Auto Glass again in the future?
 
Very Likely
 
Somewhat likely
 
Neutral
 
Somewhat Unlikely
 
Very Unlikely
 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Customer Service
Professionalism
Quality of service
Ease of claim reporting
Sales Staff
Installers
 
 
 
How likely are you to refer a family member, friend or co-worker to Cornerstone Auto Glass in need of our service?
 
Very Likely
 
Somewhat Likely
 
Neutral
 
Somewhat Unlikely
 
Very Unlikely
 
 
 
Do you have any suggestions for improving our service?
   
 
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