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2012
August
C
Customer Satisfaction
Customer Satisfaction
Your credit card behaviour
0%
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Hello:
You are invited to participate in our survey [Project Description Here]. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about [General Survey Process]. It will take approximately [Approximate Time] minutes to complete the questionnaire.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
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I Agree
What types of credit cards do you have (Select all that apply)?
Visa
Mastercard
American Express
Discover
Diners Club
*
How often do you use your credit card?
Daily
Weekly
Monthly
Quarterly
Annually
And how much do you spend on average?
What do you mainly use your credit card for?
How often do you do the following with your credit card?:
Very Often
Often
Neutral
Not often
Very often
N/A
Buy things online
Face-to-face purchases
Online banking to pay bills
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