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  1. Surveys
  2. 2012
  3. December
  4. C
  5. Customer Satisfaction
0%
Exit Survey
 
 
Hello & thank you for clicking the link provided.

It was truely a pleasure to work with you throughout the home loan process. It is very important to me to listen to my customers & business partners. Please take this short 60 second survey to help me better serve my future customers & buisness associates. Please answer all questions honestly so I can accuratly evaluate my business.

I am committed to giving you my best and to those you would refer. It is truly my pleasure. Again please don't hesitate to contact me in the future.

Bob Drawson
NMLS 506986
M: 425.390.4710
M: 305.771.3545
F: 888.658.1763
[email protected]

This survey is in no way associated with Bank of America. The posting on this website are my own and do not necessarily represent Bank of America's positions, strategies or opinions.

Please check the accept box stating that you understand the above
 
 
 
OPTIONAL
Please tell me: NAME/BUSINESS/PHONE/EMAIL in the below comment box
 
No thanks, I'd like to stay confidential
 
Comment
 
 
 
 
Was the loan closed on time
 
YES - Within 30 days Purchase
 
YES - Within 45 days Purchase
 
YES - Within 60 days Puchase
 
YES - Within 45 days Refinance
 
YES - Within 60 days Refinance
 
YES - Within 90 days Refinance
 
Did not close on time. Explain
 
 
 
 
Please write a brief comment on how Bob Drawson did on this transaction
 
Bob Drawson was the absolute best mortgage loan officer I have ever EVER worked with. No need to comment
 
Bob Drawson was
 
 
 
5 MORE TO GO
Was Bob Drawson available when you needed him with questions or concerns throughout the loan process. Did he meet or exceeded my expectations the whole time.
 
Exceeded Expectations
 
Met Expectations
 
Did not meet Expectations
 
Not Available at all
 
or Comment
 
 
 
4 MORE TO GO
Was Bob Drawson effective at explaining and simplifying the complexities of the loan process, to where you could understand
 
Exceeded Expectations
 
Met Expectations
 
Did not meet Expectations
 
or Comment
 
 
 
3 MORE TO GO
Was the loan processor knowledgeable, helpful and prompt to answer questions throughout your transaction. Did you feel the loan processor did their job?
 
Exceeded Expectations
 
Met Expectations
 
Did not meet Expectations
 
I never spoke to the loan processor
 
or Comment
 
 
 
2 MORE TO GO
I will recommend Bob Drawson's services in the future to my family, friends and co-workers/customers when they are looking to buy a home or refinance
 
DEFINITELY
 
YES
 
NO
 
Bob, I have a recommendation NOW - Please Call
 
 
 
1 MORE TO GO
I will give Bob Drawson a recommendation on Linkedin so that other future clients and professionals can see what I thought about his services.

Please go to: www.linkedin.com/in/bobdrawson
 
DEFINITELY
 
YES
 
NO
 
or Comment
 
 
 
As a closing gift I would like to offer you a free $25 Gift Certificate. By completeing this survey & writing a recommendation on Linkedin you will be emailed a $25 Gift Certificate to a local restaurant. Please make sure you have completed the Contact Form Above. You MUST DO BOTH (Survey & Linkedin) inorder to be eligible. Then send me an email at [email protected] once completed. Please include in your email your City & Zip Code.

ELIGIBLE PARTICIPANTS: BORROWER / AGENTS / TITLE & ESCROW COMPANY / ATTORNEY

BONUS QUESTION
I would like to socialy connect with Bob on other websites like Facebook & Twitter

To view Bob's social networks please go to: www.about.me/bobdrawson

 
YES
 
Not really on scoial networks
 
No thanks
 
Sweet - lets tweet!! My User Name on Twitter is @