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  1. Surveys
  2. 2013
  3. September
  4. C
  5. Customer Satisfaction
0%
Exit Survey
 
 
Hello:-
We would like to invite you to participate in our Customer Satisfaction Survey. We want to hear what our customers have to say! It will take approximately 5 minutes to complete the questionnaire.

Your participation is completely voluntary. If you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Darlene Lambert, Administrator for Rodeo Internet Services at 1-800-8911-9656 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
What were the two main reasons you switched internet providers?
 
Cost
 
Speed
 
Customer Support
 
Reliablity
 
I didn't have a previous internet provider
 
Other
 

 
 
 
How did you hear about Rodeo Internet Services
 
Website
 
Print Ad
 
Family or Friend
 
Other
 
 
 
 
How likely are you to recommend Rodeo Internet Services to a friend or family member?
 
 
 
What was the name of your Rodeo Internet Service Consultant?
 
 
 
How satisfied were you with your Rodeo Internet Service Consultant?
 
Very Satisfied
 
Satisfied
 
Nutral
 
Dissatisfied
 
Very Dissatisfied
 
 
 
What was the name of your Rodeo Internet Services Installer?
 
 
 
How satisfied were you with you Rodeo Internet Services Installer?
 
Very Satisfied
 
Satisfied
 
Nutral
 
Dissatisfied
 
Very Dissatisfied
 
 
 
How would you rate your value of service? (speed, reliability, customer service for your dollar)
 
Excellent
 
Above Average
 
Average
 
Below Average
 
Worst Ever
 
 
 
Do you have an suggestions for improving our products or services? If you would like follow up contact, please include your name, phone number or email, and preferred time of contact.
   
 
Rodeo Internet Services *1-800-891-9656* www.rodeointernet.com